REQUIRED NOTICE:
House Bill 4224 & Texas Health & Safety Code §181.105
Requesting Your Health Care Records
You have the right to request a copy of your mental healthcare records. To request records, please follow these guidelines:
Submit a request in writing.
Include your name, the client’s name (i.e., minors/dependents), the client’s date of birth, requestor’s contact information including address, phone number, and email.
Contact Texas’ Licensing Board (Oversight Authority)
All professional counseling licenses (i.e., LPC, LMFT, LCSW, LPC-Associate, LMFT-Associate, LMSW, and LPC/LMFT/LCSW-Supervisors practice under the authority of the Texas Behavioral Health Executive Council (BHEC):
Website: https://bhec.texas.gov/
Phone Number: (800) 821-3205 or (512) 305-7700
Mailing Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
More contact info: https://bhec.texas.gov/contact-us/
File a Consumer Complaint
A consumer complaint can be filed with the Texas Office of the Attorney General - Consumer Protection Division:
Website: https://www.texasattorneygeneral.gov/consumer-protection
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711